Knowledge of SASMO’s software and hardware on a functional, technical, and managerial level. Will be required to undergo and pass applicable background checks.Įxtensive knowledge of GCSS-A (functional, technical, & networking), CAISI 2.0, VSAT, and Networking.Įxperience as Computer Systems Repair Technician, Good organizational skills and attention to detail. Must have excellent written and verbal English communication skills. Maintain and Issue Logistic Information System (LIS) “Floats”, monitor Contract and Maintenance Support (Warranty/Maintenance Repair), provide User Level LIS Sustainment Training, restore equipment to operation by replacement of line replaceable unit, troubleshoot automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software.īachelor’s degree or equivalent, highly preferred. Provide functional and technical support for, but not necessarily inclusive of, the following LIS: GCSS-A, CSS-VSAT, and CAISI 2.0.ĭistribute new Army LIS/equipment to SASMO customers distribute new Software Packages, Engineering Change Proposals (ECP) and Incremental Change Packages (ICP) to SASMO customers and maintain Historical Library of System Software and Change Packages. SASMOs shall have and maintain at all times an IAT II privileged user account. SASMO personnel shall have a minimum of two (2) years of GCSS-A and or VSAT CAISI experience operating, loading software, networking and configuring systems.
The requirements listed below are representative of the knowledge, skill, and/or ability required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Maintains knowledge base (including fielding documents for all hardware) and technical training bulletins.Įnsures help desk tickets, when resolved, contain sufficient and correct verbiage along with appropriate documentation (training bulletins, work-arounds, End User’s Manual Plus (EUM+) links, etc.). They will assist with maintaining hardware as needed to support client infrastructure and USARC software. The SASMO is responsible for providing both client system, hardware, and software technical support, as well as upgrades to all customers within USARC, to include Combat Service support Automated Information System Interface (CAISI), and Very Small Aperture Satellite (VSAT) and Global Combat Support System - Army (GCSS-A). Utilize the LOGSA, LIW, GCSS-A and USAFMSA website to validate data. Provide units disposition for displaced legacy systems. Process requests for issue of new systems upon unit level data migration.
Set-up, configure, and install software updates and approved images and fielding of new systems and equipment.Ĭomplete quality checks and functionality tests. Army and the Prime Contractor in the Sustainment of USARC systems throughout their life cycle to include:Ĭombat Service support Automated Information System Interface (CAISI), and Very Small Aperture Satellite (VSAT) and Global Combat Support System - Army (GCSS-A) The SASMO provides direct support to the U.S. SIS is not a unique system to the USAR, it is a group of systems developed by the Army for automated logistics processes used by all Army components. Additionally, the team shall provide functional and technical support for an USAR SIS Hardware Tracking Program. SIS consists of both legacy/bridging Logistics Information Systems and Tactical Enterprise Logistics Systems (TELS) that include: Global Combat Support System - Army (GCSS-A), Combat Service support Automated Information System Interface (CAISI), Very Small Aperture Satellite (VSAT). The USARC, Deputy Chief of Staff G-4, Systems and Automation Integration Branch is responsible for SIS support to include New Equipment Fielding, New Equipment Training (NET), functional and technical support and life cycle support of SIS for the USAR. Considering local candidates with US Citizenship only.Įmployer will not sponsor applicants for work visas for this position. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. Security clearances may only be granted to U.S. This position requires an active Secret Security Clearance. JOB TITLE: SASMO - Sustainment Automation Support Management OfficeĬommensurate with experience, scope of work and location